Privacy Policy

Vote Online Privacy Policy

Effective Date: January 1, 2026

Vote Online is a nonpartisan 501(c)(3) nonprofit organization committed to making voter registration accessible to all Americans. We take your privacy seriously and want you to understand how we collect, use, and protect your information.

This Privacy Policy explains our practices regarding the personal information you provide when using our website at vote.online. By using our website, you agree to the terms outlined here.

1. Information We Collect

1.1 Voter Registration Information

When you use our voter registration tools, we collect the information required by your state to complete your registration, which typically includes:

  • Full legal name
  • Home address
  • Date of birth
  • State identification number (driver's license or state ID)
  • Citizenship status
  • Electronic signature

This information is submitted directly to your state or local election officials as required by law. The specific information required varies by state.

1.2 Pre-Registration Pledge Information (For Individuals Under 18)

For individuals who are not yet eligible to register to vote but wish to pledge to register when they become eligible, we collect:

  • First and last name
  • Email address
  • Date of birth (to determine eligibility)
  • State of residence

Protection of Minor's Information:

  • Pledge information is stored securely and separately from voter registration data
  • We only use this information to send reminders when the individual becomes eligible to register
  • No pledge information is shared with election officials or third parties (except as required by law)
  • Parents or guardians can request deletion of their child's pledge information at any time by contacting info@vote.online
  • Individuals can opt out of reminders at any time
  • We comply with the Children's Online Privacy Protection Act (COPPA) for individuals under 13

1.3 Contact Information

We may collect your contact information when you:

  • Sign up for election reminders
  • Subscribe to our newsletter
  • Make a donation
  • Contact us with questions

This may include your email address, phone number, and mailing address.

1.4 Website Usage Information

We automatically collect certain information when you visit our website:

  • IP address and general location (city/state level)
  • Browser type and device information
  • Pages you visit and time spent on our site
  • Referring website (how you found us)

This information helps us improve our website and understand how people use our services.

1.5 Donation Information

When you make a donation, we collect:

  • Name and contact information
  • Donation amount and date
  • Payment information (processed securely by our payment processor)

We do not store your full credit card number. Payment processing is handled by PCI DSS compliant third-party processors.

2. How We Use Your Information

2.1 Voter Registration

Your voter registration information is used solely to complete your registration with your state or local election officials. We submit this information on your behalf through official channels established by election authorities.

2.2 Pre-Registration Pledges

For individuals who submit a pledge to register when eligible, we use your information to:

  • Calculate when you become eligible to register to vote
  • Send reminder notifications when your 18th birthday approaches
  • Provide you with state-specific voter registration information when you're eligible

Pledge information is never shared with third parties and is automatically deleted after a reasonable period following your eligibility date if you do not register to vote.

2.3 Election Reminders and Updates

If you sign up for election reminders, we use your contact information to send you:

  • Upcoming election dates
  • Voter registration deadlines
  • Polling location information
  • Important voting-related updates

All communications are nonpartisan and purely informational.

2.4 Newsletter and Updates

If you subscribe to our newsletter, we send periodic updates about our organization's work, voting rights issues, and ways to support accessible voter registration. You can unsubscribe at any time.

2.5 Website Improvement

We use website usage data to:

  • Improve user experience and navigation
  • Troubleshoot technical issues
  • Understand which services are most helpful
  • Make our tools more accessible and effective

3. How We Share Your Information

3.1 Election Officials

Your voter registration information is shared directly with your state or local election officials as required to complete your registration. This is the primary purpose of our service and is done in compliance with state and federal election laws. Pre-registration pledge information is never shared with election officials until you complete your actual voter registration when eligible.

3.2 Service Providers

We work with trusted third-party service providers who help us operate our website and services. These include:

  • Payment processors (for donations)
  • Email service providers (for communications)
  • Website hosting services
  • Analytics providers

These providers are contractually required to protect your information and use it only for the specific services they provide to us. They cannot use your information for their own purposes.

3.3 What We Never Share

We will never sell, rent, or share your personal information with:

  • Political campaigns or parties
  • Marketing companies
  • Data brokers
  • Any organization for commercial purposes

3.4 Legal Requirements

We may disclose your information if required by law, such as in response to a valid subpoena, court order, or other legal process. We may also share information when necessary to protect the safety, rights, or property of Vote Online, our users, or the public.

4. Your Privacy Rights and Choices

4.1 Opt-Out of Communications

You can opt out of our communications at any time:

  • Click 'unsubscribe' in any email we send
  • Reply 'STOP' to any text message
  • Contact us at info@vote.online

Note: Opting out of communications does not affect your voter registration status or delete your pledge information. To delete pledge information, see section 4.3 below.

4.2 Access and Update Your Information

You can request to review or update the personal information we have about you by contacting us at info@vote.online. Please note that we cannot modify information already submitted to election officials—you'll need to contact your state or local election office to update your voter registration.

4.3 Delete Your Information

You can request deletion of your personal information by contacting us. We will delete your information from our systems, except where we are required by law to retain it (such as donation records for tax purposes).

For individuals under 18: Parents or legal guardians may request deletion of their child's pledge information at any time. Individuals who submitted pledge information can also request deletion themselves.

Please note that deleting information from Vote Online does not delete your voter registration—contact your state or local election office for that.

5. Data Security

We take the security of your information seriously and use industry-standard practices to protect it:

  • Encrypted transmission of data (SSL/TLS)
  • Secure data storage with access controls
  • Regular security assessments
  • Limited employee access to personal information
  • Enhanced protections for information from individuals under 18

While we implement strong security measures, please understand that no internet transmission is 100% secure. We cannot guarantee absolute security but work diligently to protect your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Understand how visitors use our site
  • Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect some website features. We use:

  • Essential cookies: Necessary for website operation
  • Analytics cookies: Help us understand site usage (e.g., Google Analytics)
  • Preference cookies: Remember your settings

We do not use cookies for targeted advertising or tracking your behavior across other websites.

7. Third-Party Links

Our website may contain links to state election websites and other third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is designed to help eligible voters register and to allow individuals under 18 to pledge to register when eligible.

For individuals under 13: We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13 and wish to submit a pledge, please have a parent or guardian contact us at info@vote.online.

For individuals 13-17: If you submit a pre-registration pledge, your information is handled with enhanced privacy protections. Parents or guardians can request access to, modification of, or deletion of their child's information at any time.

If a parent or guardian becomes aware that their child has provided us with information without their knowledge, please contact us immediately at info@vote.online and we will address your concerns.

9. State-Specific Rights

Depending on your state, you may have additional privacy rights:

  • California (CCPA/CPRA): Right to know, delete, and opt-out of sale (note: we do not sell your information)
  • Virginia (VCDPA): Right to access, correct, delete, and opt-out of targeted advertising
  • Colorado, Connecticut, Utah: Similar rights as Virginia

To exercise these rights, contact us at info@vote.online. We will respond within the timeframes required by applicable state law.

10. Data Retention

We retain your information for different periods depending on its purpose:

  • Voter registration data: Until your registration is confirmed, then deleted from our systems (remains with election officials)
  • Pre-registration pledge data: Until you register to vote or request deletion; automatically deleted 2 years after eligibility date if no registration completed
  • Contact information: Until you opt-out or request deletion
  • Donation records: As required by law (typically 7 years for tax purposes)
  • Website analytics: Aggregated data retained indefinitely; individual data retained for 26 months

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will post the updated policy on this page
  • We will update the 'Effective Date' at the top
  • For significant changes, we will notify you by email (if you've provided one)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Vote Online Inc.

Email: info@vote.online

Website: https://vote.online/contact

We will respond to your inquiry within 30 days.

Thank you for trusting Vote Online with your information.

Our mission is to make voter registration accessible to all eligible Americans, and protecting your privacy is fundamental to that mission.

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Vote Online is a 501(c)(3) nonprofit organization dedicated to voter registration nationwide.

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